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Big River Cannabis <\/strong>(“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https:\/\/bigrivercannabis.ca<\/strong><\/a> and our location-specific subdomains (collectively, the “Website”), or when you purchase products from us, including online and in-store. By using the Website or our services, you agree to the practices described in this Privacy Policy.<\/p>\n We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong>, Canada’s federal privacy legislation, as well as applicable Ontario laws, including the Cannabis Licence Act, 2018 (Ontario)<\/strong> and regulations issued by the Alcohol and Gaming Commission of Ontario (AGCO).<\/p>\n Big River Cannabis<\/strong> is a licensed cannabis retailer authorized by the AGCO with retail locations in Calabogie, Clarence-Rockland, and Bourget, Ontario. Our website operates as an information and click-and-collect \/ delivery platform in compliance with Ontario regulations.<\/p>\n Privacy Officer \/ Contact:<\/strong><\/p>\n Cannabis products may only be sold to and used by individuals who are 19 years of age or older in Ontario. We do not knowingly collect personal information from anyone under the age of 19. If we discover that we have inadvertently collected information from a person under 19, we will delete that information promptly. By using the Website, you confirm that you are at least 19 years old.<\/p>\n We may receive information from age-verification services, payment processors, delivery partners, and analytics or advertising providers. We only use this information for the purposes described in this Policy.<\/p>\n We use your personal information for the following purposes:<\/p>\n We collect and use personal information based on your consent, the necessity of completing a transaction you requested, our legal obligations (including age verification and record-keeping under cannabis legislation), and our legitimate business interests in operating a safe and lawful retail business.<\/p>\n We do not sell your personal information. We may share your information with:<\/p>\n Some of our service providers may store or process information outside of Ontario or Canada (for example, cloud-hosting providers in the United States). When this occurs, your information may be subject to the laws of those jurisdictions, including lawful access by foreign authorities. We use contractual safeguards to require comparable protection.<\/p>\n Cookies allow the Website to function correctly and help us understand visitor behaviour. We use:<\/p>\n You may disable cookies in your browser settings, but some features of the Website may not function properly as a result.<\/p>\n We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (such as promotional emails or text messages) where we have your express or implied consent. Every commercial message will include an unsubscribe link or instruction. You may withdraw consent at any time by contacting info@bigrivercannabis.ca<\/a>.<\/p>\n Cannabis marketing is also subject to strict federal and provincial restrictions. We do not target marketing at minors and we do not associate cannabis with a way of life that includes glamour, recreation, excitement, vitality, risk, or daring.<\/p>\n We retain personal information only as long as necessary for the purposes described in this Policy or as required by law, including cannabis-retail record-keeping rules, tax laws, and limitation periods for legal claims. When information is no longer required, we securely delete or anonymize it.<\/p>\n We use administrative, technical, and physical safeguards to protect personal information, including encrypted connections (HTTPS), restricted access controls, secure payment processing, and staff confidentiality training. No method of electronic transmission or storage is completely secure, but we work to continually improve our protections.<\/p>\n Subject to applicable law, you have the right to:<\/p>\n To exercise any of these rights, contact our Privacy Officer at info@bigrivercannabis.ca<\/a>. We may need to verify your identity before responding.<\/p>\n The Website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before sharing personal information.<\/p>\n We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this document will reflect the most recent revision. Material changes will be communicated through the Website or by email where appropriate. Continued use of the Website after an update constitutes acceptance of the revised Policy.<\/p>\n Questions, requests, or complaints about this Privacy Policy may be directed to:<\/p>\n <\/p>\n<\/h2>\n
1. Who We Are<\/h2>\n
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2. Age Restriction<\/h2>\n
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3. Information We Collect<\/h2>\n
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3.1 Information You Provide Directly<\/h3>\n
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3.2 Information Collected Automatically<\/h3>\n
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3.3 Information from Third Parties<\/h3>\n
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4. How We Use Your Information<\/h2>\n
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5. Legal Basis for Collection<\/h2>\n
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6. Sharing and Disclosure<\/h2>\n
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7. Cross-Border Transfers<\/h2>\n
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8. Cookies and Tracking Technologies<\/h2>\n
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9. Marketing Communications and CASL<\/h2>\n
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10. Data Retention<\/h2>\n
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11. Security Safeguards<\/h2>\n
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12. Your Privacy Rights<\/h2>\n
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13. Third-Party Links<\/h2>\n
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14. Changes to This Privacy Policy<\/h2>\n
15. Contact Us<\/h2>\n
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Part B \u2014 Terms of Service<\/strong><\/h3>\n